BC Game Mauritius uses profile, technical, financial, gameplay, promotional and Support information to operate the account and its products. These categories help separate login data from Wallet transactions, Casino rounds, sports tickets and bonus records.
Profile and Registration Data
- Email address or phone number.
- Username and country code.
- Connected login method such as Google or Telegram.
- Verification status and account settings.
These details support registration, login, recovery and profile management. Return to the main BC Game Mauritius page to place this section within the complete account and product journey.
Security and Technical Data
- IP address.
- Browser and device information.
- Session information.
- 2FA status and security events.
Technical data can support account security, fraud prevention and stable platform operation.
Wallet and Payment Data
Payment-related information can include Deposit method, crypto address, blockchain network, Transaction status and Withdraw request.
A TxID identifies a blockchain transfer. A seed phrase or private key controls an external wallet and is not needed for routine BC Game transaction review.
Rollover can appear alongside Wallet activity when promotional funds still have wagering attached.
Casino and Sportsbook Records
Casino records games and rounds. Sportsbook records tickets and settlement in My Bets.
Keeping those histories separate makes a specific round or ticket easier to review without treating every account action as the same type of data.
Bonus and Promotion Data
- Bonuscode or Bonuslink claims.
- VIP status.
- Wagering progress.
- Expiry.
- Free Spins, vouchers or promotional balances.
These records explain which campaign created a reward and what conditions remain attached to it.
Cookies and Local Browser Storage
Cookies can support language preferences, session stability, security, fraud prevention and technical analytics.
Clearing cookies can sign the user out or reset local preferences, but it does not remove Wallet, My Bets or other account-side records.
Verification Documents
Identity or verification documents should be submitted only through the process shown in the BC Game profile or a route confirmed by official Support.
For routine cases, a precise TxID, ticket ID or round ID can reduce the amount of unrelated account information that needs to be shared.
Connected Login Providers
When Google or Telegram is used for login, security on that external account also matters to BC Game access.
BC Game 2FA adds another layer after the primary login but does not replace protection on the connected provider.
Shared Devices and Session Control
A browser that remains signed in can expose the same account even when the password was never shared.
- Use a device screen lock.
- Sign out on shared devices.
- Protect the primary login method.
- Keep recovery access and 2FA available.
Support Communication
Support messages can include UID, TxID, ticket ID, round ID or verification context when those details identify the case.
Passwords, live authenticator codes, seed phrases and private keys are different because they grant access or control rather than simply identify a record.
Responsible Gaming Records
Self-exclusion and other Responsible Gaming controls can create records tied to the profile.
Those records are different from Casino rounds, Sportsbook tickets or Wallet transactions.
Current Terms explain how the selected controls apply to account access.
Information Categories
| Category | Examples |
| Profile | Email, phone, username, country code, connected login |
| Security | IP, browser, device, session, 2FA |
| Payments | Deposit, crypto address, network, Transaction, Withdraw |
| Promotions | Bonuscode, VIP, Rollover, expiry |
| Support | Messages, recovery requests and case identifiers |
Why Data Is Split by Product
Registration data identifies the profile, Security data protects access, Wallet data records financial movement, Casino and Sportsbook data record activity, and promotion data applies campaign conditions.
Keeping those categories separate makes the account easier to understand and reduces unnecessary information sharing.
Crypto Transaction Identifiers
Asset, network, amount, receiving address and TxID can identify a crypto transfer.
Those details are different from a seed phrase or private key, which control the external wallet and should not be used as routine Support evidence.
Game and Ticket Records
A Casino round ID and a Sportsbook ticket ID identify different events.
Using the correct record allows Support to review one product without opening unrelated account history.
Cookies Do Not Store the Account Balance
Cookies can remember a session or preference on the device, but the Wallet balance remains on the BC Game account.
Clearing local browser data can sign the user out without erasing account-side financial or betting records.
Recovery and 2FA
A verified email or phone can support account recovery, while Google Authenticator adds a second factor after login.
Those tools protect different stages of account access and can be used together.
Promotion Records Are Not Payment Records
A Bonuscode claim or VIP reward can change the account without creating a new blockchain transfer.
Transaction explains money movement, while Rollover explains promotional conditions.
Session Data and Account Data Are Different
Logging out, clearing cookies or changing a browser preference can alter the local session without deleting the BC Game profile.
Wallet balances, My Bets and promotional records remain account-side information.
Security Changes Can Affect Withdraw
Because the same profile controls both login and Wallet, sensitive Security changes can temporarily affect financial access.
Published procedures note a 24-hour withdrawal restriction after a password change or 2FA deactivation.
Privacy Supports Product Usability
Good data separation helps the user as well as the platform: My Bets answers a Sportsbook question, Transaction answers a Wallet question and Casino history answers a round question.
Working with the correct record reduces the amount of unrelated account information needed for routine Support.
Local Browser Changes Do Not Delete Platform Records
Removing a shortcut, clearing cache or switching browsers can change local access, but it does not erase the account-side Wallet, My Bets or promotion history.
BC Game Keeps Account-Side Records beyond One Browser Session
Financial, sports, Casino and promotion records stay attached to the profile even when the local device session ends.
Privacy FAQ
Does Support need my seed phrase?
No. A seed phrase or private key controls an external crypto wallet and is not required for routine BC Game account or transaction review.
Can I provide a TxID?
Yes. A TxID identifies a blockchain transaction without giving control of the external wallet.
Does clearing cookies delete my account?
No. It can sign you out or reset local preferences, but account-side Wallet, My Bets and promotion records remain associated with the profile.
Where should verification documents be sent?
Use only the verification flow shown in the profile or a route confirmed by official BC Game Support.